Effective date and version
Effective July 23, 2026. Terms version: billing-terms-2026-07-23.
Privca snapshots this version, the Refund Policy version, the recurring-charge disclosure, and the public seller identity with a paid checkout. Later edits do not replace the terms captured for an earlier purchase.
Plans, charges, and automatic renewal
The pricing page and checkout identify the plan, price, billing frequency, included access, and any material offer terms. Paid Personal and Family subscriptions renew automatically each monthly billing period at the price shown at checkout until canceled.
By completing checkout and accepting the required terms, you authorize recurring charges to the original payment method. Taxes or separately disclosed provider or government charges may also apply.
Seller identity and purchase disclosure
Before paid checkout is made available, Privca requires its counsel-approved public legal name and business address and verifies that Stripe's hosted policy links are configured. The checkout disclosure identifies the seller, renewal terms, cancellation method, and refund guarantee before purchase.
Paid launch is currently limited to customers whose saved identity country is the United States, and charges are processed in U.S. dollars.
Ordinary cancellation
You may stop future renewals through Dashboard → Billing → Manage billing or another cancellation method Privca provides. Ordinary cancellation does not automatically refund the current billing period and normally leaves paid access through the end of that period.
A qualifying initial-purchase guarantee refund is different: it automatically cancels the subscription and ends paid access when the refund succeeds.
14-day initial-purchase guarantee
For a first successful paid Privca subscription charge made under these terms, Privca guarantees a refund of the charge's remaining refundable balance when the account requests it no later than 336 hours after Stripe's recorded paid time and no qualifying privacy request or follow-up was transmitted after payment for the payer or a covered Family member.
The deadline is inclusive. Login, identity setup or verification, target selection, unsent preparation, and local-log testing do not count as transmitted use.
What the guarantee excludes
The initial-purchase guarantee does not apply to renewals, a later subscription or re-subscription, plan changes, add-ons, or an account with an earlier successful paid subscription purchase. It cannot exceed the amount that remains refundable on the verified first charge after any prior refund.
Duplicate or unauthorized charges, post-cancellation charges, billing errors, material service failures, discretionary remedies, and rights required by law remain separately reviewable even when the guarantee does not apply.
Effect of a qualifying guarantee refund
When Stripe reports a guarantee refund succeeded, Privca immediately ends local paid access, cancels future Stripe renewals without a new invoice or proration, and cancels prepared work that has not been externally transmitted. The support request remains open until refund and subscription cancellation are complete.
Previously transmitted work and append-only evidence are not withdrawn or erased. Privca preserves appropriate evidence and monitoring for work already sent.
Family scope and review hold
For a Family plan, eligibility is measured across the payer and covered Family members. A qualifying external request or follow-up transmitted after payment by any covered member counts as use.
Opening a guarantee request records the customer's request time and places a hold on real external submission while eligibility is verified. Local preparation and local-log simulation may continue. Provider unavailability does not erase the recorded request time.
Other refunds and billing corrections
Refunds outside the guarantee are reviewed separately. Privca may approve a full or partial correction for a duplicate charge, unauthorized charge, post-cancellation charge, billing error, service failure, discretionary reason, or a remedy required by law.
Those refunds do not automatically cancel the subscription unless Privca and the customer separately arrange cancellation or applicable law requires it.
Payment provider, disputes, and required law
Stripe processes charges, subscription changes, and refunds to the original payment method; Privca does not store full card numbers. Tell Privca if the same charge is under a bank dispute so duplicate reimbursement can be avoided without limiting non-waivable dispute rights.
Nothing in these Billing Terms limits refund, cancellation, automatic-renewal, consumer-protection, or payment rights that cannot be waived under applicable law.