Subscription plans
Privca may offer Free, Personal, Family, promotional, beta, or other plans. Plan features may include different broker coverage, request goals, monthly selection limits, evidence tracking, support, family access, and other functionality.
The current pricing page and checkout flow describe available plan prices and features. If there is a conflict between a marketing page and the checkout flow, the checkout terms shown at the time of purchase control the charge you authorize.
Automatic renewal
Paid plans renew automatically unless canceled before the next renewal date. During checkout, Privca or its payment provider should disclose the price, billing frequency, renewal terms, cancellation method, and any material plan terms before you authorize payment.
By purchasing a paid plan, you authorize Privca and its payment provider to charge your payment method on a recurring basis until you cancel or the subscription is otherwise ended.
Cancellation
You may cancel future renewals through the billing portal or another cancellation method Privca makes available. Canceling a subscription stops future renewal charges; it does not automatically refund the current billing period.
After cancellation, paid access may continue until the end of the current paid period unless Privca states otherwise or terminates access for misuse, payment failure, fraud, or security reasons.
Used-service value
Paid plans provide access to request preparation, broker and company selection, request submission workflows, evidence tracking, plan coverage, and related operational support. Once paid functionality has been used, the core value of the service may already have been delivered.
Used service may include preparing request packages, submitting requests, starting evidence tracking, unlocking paid broker coverage, using opt-out or deletion workflows, inviting or granting Family plan access, or receiving other paid plan benefits.
Refunds
Fees are generally non-refundable once paid service functionality has been used, except where required by law or where Privca determines there was a billing error, duplicate charge, unauthorized charge, material service failure, or other circumstance that warrants a refund.
The Refund Policy explains how to request review, the factors Privca considers, possible full or partial outcomes, and how an approved refund is returned through the original payment method.
Plan changes
Privca may allow upgrades, downgrades, plan switches, Family plan changes, or add-on seat changes. The effective date, prorations, credits, and access changes may depend on the billing provider, checkout flow, and plan configuration available at the time.
If Family add-on billing is introduced, the checkout or billing flow should disclose the included seats, additional-member price, billing frequency, and cancellation effect before the added charge is authorized.
Payment provider
Privca may use Stripe or another payment provider to process payments, manage subscriptions, handle invoices, and provide a billing portal. Payment providers process payment information under their own terms and privacy policies. Privca does not store full payment card numbers.
Taxes and fees
Prices may not include taxes, payment-provider fees, bank fees, currency conversion charges, or other government charges unless stated. You are responsible for taxes or fees associated with your purchase where applicable.
Trials, promotions, and beta access
Privca may offer trials, discounts, activation codes, private-beta access, promotional pricing, or limited plan access. Promotional terms may be changed or discontinued unless a specific written offer says otherwise.
If a trial converts to a paid plan, the trial or checkout flow should disclose the conversion terms before payment is collected.
Chargebacks and payment disputes
If you dispute a charge through your bank or payment provider, Privca may preserve request and billing evidence, restrict account access, suspend paid features, or terminate service while the dispute is reviewed.
Please contact Privca first so the company can investigate billing errors, unauthorized charges, duplicate charges, service failures, or cancellation issues directly.
Required-law exceptions
Nothing in these Billing Terms limits refund, cancellation, auto-renewal, consumer protection, or payment rights that cannot be waived under applicable law. Where applicable law requires different treatment, Privca will follow that law.