Contact
One address for every question.
Contact Privca for account help, privacy requests, security reports, accessibility, partnerships, press, and other company questions.
Support & contact
All support and company inquiries go to this inbox.
Describe the topic in your subject line. For account help, include your account email. For an accessibility issue, include the page address, browser, and assistive technology if you can.
Before you send
Email is not a secure channel for sensitive documents. Do not attach identity documents, card numbers, passwords, or authorization artifacts to a first message. If a workflow genuinely needs verification, Privca will direct you to the appropriate step from your account. Expect an acknowledgement within a few business days; security reports are prioritized by severity.
For privacy requests about your Privca data, we may need to verify your identity before acting; some records are retained where an exception applies. Before testing a suspected security issue, read the Responsible Disclosure page for scope and good-faith rules.
- One inbox for support and company questions
- Acknowledgement within a few business days
- Security reports prioritized by severity